MyLua Health

Designing a Fertility & Motherhood Wellness Experience from the Ground Up

Project Overview

MyLua is a health and wellness startup focused on fertility, conception, and maternal wellbeing. I was brought on as the Project Manager and Lead UX Researcher to guide the team through an evidence-based approach to building a meaningful product for women trying to conceive and new mothers. We applied design thinking from day one to define user needs and map the path forward.

  • In a dual capacity as project manager and lead strategist, I:

    • Scoped and managed the entire discovery and research phase

    • Conducted in-depth user interviews and surveys to build empathy and clarity

    • Synthesized findings into personas, needs statements, and a validated user flow

    • Facilitated team alignment workshops to build strategic consensus

    • Delivered a research-backed product strategy for MVP development

    • Conducted over 25 in-depth interviews with:

      • Women actively trying to conceive

      • First-time and experienced mothers

      • Women navigating fertility challenges and emotional trauma

    • Distributed and analyzed surveys from over 50 women to gain quantitative insight into:

      • Information gaps

      • Emotional and mental wellness needs

      • Preferred digital engagement habits

    • Identified multiple key personas including:

      • Hopeful Hannah – trying to conceive and overwhelmed with fragmented information

      • New Mom Nia – postpartum, emotionally drained, seeking real community and support

    • Mapped emotional journeys, key frustrations, and functional needs

    • Unearthed strong demand for safe spaces, culturally competent content, and trusted guidance — not just medical info

    • Facilitated internal sessions to define core product pillars: empathy, empowerment, and education

    • Created user flows focused on onboarding, support pathways, and emotional check-ins

    • Defined the strategic roadmap for MVP based on user needs, not assumptions

    • Collaborated with branding and content teams to ensure emotional resonance with key segments

    • Managed project milestones, timelines, and research documentation

    • Balanced agile delivery needs with deep discovery work

    • Aligned cross-functional stakeholders — including founders, designers, and wellness advisors — through structured weekly syncs and workshop recaps

    • Delivered the first full-cycle research report and product strategy for MyLua

    • Created validated user flows that became the foundation of their MVP experience

    • Helped the founders shift from feature-first to needs-first decision making

    • Positioned the startup to build a differentiated experience in the maternal wellness space

Why It Matters

This project represents the power of community-led design. Through deep listening and trust-building with women navigating one of life’s most vulnerable journeys, I helped transform MyLua’s vision into a product rooted in care, clarity, and cultural understanding.

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